Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
Online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Remember: the house always has a mathematical advantage. Only play with money you can afford to lose.
Age Verification
You must be 18 years of age or older to play online pokies in New Zealand. If you are under 18, please do not attempt to register or play.
We verify the age of all players. If you misrepresent your age, your account will be closed and any funds forfeited.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family, friends, or partners
- Gambling to escape problems, stress, or difficult emotions
- Borrowing money to fund gambling
- Neglecting work, study, or relationships due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to reduce or stop gambling
- Lying about the amount of money spent on gambling
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Responsible Gaming Features
Most online pokie providers offer built-in tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit in a given timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a session or timeframe
- Session Limits: Set a maximum duration for your gaming sessions
- Reality Checks: Receive automatic reminders during play about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from an operator's platform
- Account Closure: Close your account entirely if you wish to stop playing
We strongly recommend using these tools as part of your responsible gaming strategy.
Support & Help Resources for New Zealand
If you or someone you know is struggling with problem gambling, support is available. The following organisations provide free, confidential help:
New Zealand
- Problem Gambling Foundation (Te Hiringa Kaupapa Ahuatanga)
Free helpline: 0800 664 262
Website: www.problemgambling.nz
Available 24/7 with support in English and te reo Māori - Gambling Helpline
Phone: 0800 654 655
Email: info@gambleaware.co.nz - Samaritans New Zealand
Phone: 1737 (call or text, free 24/7)
Website: www.1737.org.nz
International Resources
- Gambling Help Online (Australia)
www.gamblinghelponline.org.au - GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom Self-Exclusion Scheme)
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you are concerned about your gambling or that of someone close to you, please reach out for help. Seeking support is a sign of strength, not weakness.
Contact the Problem Gambling Foundation on 0800 664 262 today — it's free, confidential, and available 24/7.
Remember: problem gambling is treatable, and recovery is possible with the right support.